Refund Policy
We want to make sure you’re completely happy with your purchase! If it doesn’t quite meet your expectations, no worries—we’ve got you covered.
If you’d like to return or exchange your item, just let us know. You have 14 days from the date you received it to initiate a return for a full refund or exchange. We’ll process it back to your original payment method.
Need help finding the perfect fit? Our expert team is here for you. Reach out to us at hello@figur.com.au
How to Lodge a Return:
Please send your exchanges via Registered or Express Post with all original tags and labels. Items must not have been worn:
FIGUR RETURNS ADDRESS:
Unit 2, Larkfield Mill, Bellingham Wy,
Aylesford ME20 6SQ, United Kingdom
International customers will need to cover the cost of sending the exchanged item and any price difference for the exchanged items
For a second exchange, we’ll ask you to cover the postage cost for sending your next item.
If you return an exchange, the shipping cost for the excange will be deducted.
